kaps

The recession of 2009-10 created an awareness of the need for training towards activating employee readiness to put in those extra hours. This was possible because they saw that the organisation is adding value to their growth and their goals were aligned. Both were aiming for survival and maximising worth. Our modules like our ‘Burst the Stress’ were utilised to reduce negative feelings and modules on corporate skills and techniques empowered employees to perform the tasks… more effectively! These corporations viewed "training", especially soft skills training as an investment that would not just ensure survival but encourage growth. Thus increased training efforts, led to increased worth of their prime shareholder, their employees. It is these organizations that KAPS partners with, and looks to provide its services to.

We are a team of trainers specialised in soft skills development and cultural (including language) training. KAPS is also affiliated to many more trainers through the Train the Trainer programs we conduct and call "Guru Cool" where we "breed" trainers. This was set up as we realised that there is a huge demand for trainers in enterprises today. We have strategic partnerships with various locations across the country where we hold outbound programs. KAPS International LLC specialises in soft skills training and has a system in place to provide customised training solutions to partners.

The following steps are part of the KAPS methodology to provide training of the highest value to our clients.

At KAPS we look to associating with every client as a partner for growth. Hence this step is very crucial since every need has to be understood in its entirety. Here we are open to the possibility of even not partnering if we cannot provide the clients with what they are looking for, or sometimes limit the relationship to certain areas such as delivery, etc.

Having delivered numerous sessions across various industries, there is no dearth of appropriate content. However organisational needs vary just as expansively as their people do. Therefore we do not maintain the “cut-paste” attitude; our developers work on content to customise it for every client requirement. This ensures that the trainer is aware of all that the client requires and would like to be communicated to the participants in each program. Thus our partners can avail of tried and tested, yet customised content at very reasonable prices.

Design and delivery has one important stage that bridges the gap; specifically the client validation stage. Here we get back to the client with the identified content for their feedback to ensure that the essence of the program is not diluted in anyway. This exercise ensures that the client is aware of the program and any changes or suggestions can be incorporated through our content engineering team.

Once these are finalised the best trainer (varies with content) is picked for the delivery. Since, at this stage, most of the aspects are secure, we can rest assured that the experienced trainers will deliver the content in the manner that it was designed to have been delivered.

This is again a two-way exchange where the client provides feedback on the training and KAPS on the participants. This is essential for mutual growth and also ensures long standing relationships. In some cases we also conduct a follow-up session with the participants to ensure that the parameters defined through training have been effective in the performance.